Product Support
During the public launch window, general product questions and launch blockers are handled through GitHub Issues so the team can keep one visible queue.
Open GitHub IssuesSupport
Support
Start here if you are blocked during setup, evaluating a billing issue, or trying to understand current service status.
Walos does not promise a fixed response-time SLA on the public site yet. The goal for launch is to give every user a concrete next step instead of sending them back into the app with no support path.
Security Reports
For vulnerabilities or other security-sensitive disclosures, email the security contact directly instead of using a public issue.
security@walos.xyzLegal
For contract terms, billing terms, or account closure, review the Terms of Service or email the legal contact listed there.
Review Terms of ServicePrivacy & Data
For data access, export, deletion, or other privacy requests, review the Privacy Policy or email privacy@walos.xyz directly.
Review Privacy Policy